EVENT INFO

Rabbits Eat Lettuce is a place of Freedom, Love & Dance Music. Camp in a beautiful natural environment and form a community of like-minded souls who want to escape the hustle and bustle of the city life. Rabbits Eat Lettuce lets us be human again. We can dissolve the social barriers and dance together.

Rabbits Eat Lettuce began in 2008 as a Tribal Easter party and has become an underground tradition stretching up & down the East Coast of Australia. Long lost brothers and sisters travel from far and wide to reconnect, to dance, share stories, socialize and camp out under the stars.


The event has grown a lot since it’s humble beginnings as a forest dance party but still holds the same essence of freedom and unique mystery it started with. Rabbits Eat Lettuce is a unique transformational sensory experience, far beyond any ordinary festival. It is a magical world of adventure & self discovery, where every nook and cranny is primed for connection, for wonder, and for fun to happen.  It’s a wild party with friends old and new, where you leave feeling invigorated, inspired and better than when you arrived.

ARRIVAL

Ensure you are sober and well rested when traveling to/from Rabbits Eat Lettuce. QLD Police will be monitoring local roadways around the the festival to ensure road user safety. Expect you will be stopped for an RBT/RDT and possible vehicle search.

  • Venue Address


Cherrabah Resort
Keogh Road, Elbow Valley QLD 4370

Located on the QLD border a short drive from the historical town of Warwick QLD, home to wineries, waterfalls and wilderness areas, there is plenty to explore before or after Rabbits Eat Lettuce.

  • Entry Gate / Box Office Open Times

9am - 10pm Thursday & Friday
10am - 8pm Saturday & Sunday

If you arrive outside these times you will not be able to gain entry to the event and will have to wait until the following day to enter. So plan your travel schedule accordingly.

  • By private vehicle / car / van

Approximate travel times from: Brisbane - 2.5 hours, Sunshine Coast 3 hours, Gold Coast - 2.5 hours, Byron Bay - 3 hours, Sydney - 9 hours, Coffs Harbour - 4.5 hours

  • By Plane

The best airport to fly into is Brisbane Airport (BNE). We have REL shuttle bus options departing BNE at 12pm on Thursday & Friday of the festival and returning to BNE on Monday, arriving back at BNE at approximately 12pm

  • By REL Shuttle Bus

We have shuttle bus options departing from Brisbane CBD (Roma Street Station) and Brisbane Airport (BNE) on Thursday & Friday, and returning on Easter Monday. There is a Return Bus from Sydney departing Wednesday night, returning Monday.

KEY EVENT DETAILS

  • EASTER LONG WEEKEND
  • 28 March - 1 April 2024
  • 4 Nights of Camping, Music, Art & Workshops
  • CHERRABAH RESORT, ELBOW VALLEY QLD
    SOUTH EAST QLD

ESSENTIAL INFORMATION

  • NO FIRES
  • NO GLASS
  • NO ANTI-SOCIAL BEHAVIOUR
  • NO ILLEGAL SUBSTANCES
  • LEAVE NO TRACE
  • Look after your Mates!
  • MUST BRING PHOTO ID & Festival Ticket (or cash) to enter
  • REL IS AN 18+ EVENT (anyone under 18 MUST arrive with a legal parent or guardian)

BANNED ITEMS

The following items are prohibited. If found in the possession of any patron they will be confiscated immediately and the patron may be asked to leave the premises.

  • NO GLASS !!  (our security will search cars and confiscate beer bottles, etc including anything inside.)
  • No Littering
  • NO campfires or fires of any kind
  • NO MEME STICKS / 'DOOF STICKS' with DRUG memes or offensive content. If you want to bring a Totem make it creative, three dimensional and inspiring.
    Two Dimensional (2D) Meme Sticks are Strictly prohibited on ALL Dance Floors.

    We don't drive for hours out into the bush to be surrounded by internet memes. We are all for creative expression, but try harder and be inspiring...
  • NO Negative Vibes
  • NO Motor Bikes or Quad Bikes
  • NO Generators or Large Sound Systems
  • NO Commercial signage or advertising
  • NO Dogs or Animals of any kind
  • NO Fireworks or flares
  • NO Handheld lasers
  • NO Illegal substances
  • NO Nitrous oxide (also known as 'nangs')
  • NO Excessive Amounts of Alcohol (1 carton or 1 x 700mm of spirits per person maximum)
  • NO Weapons of any kind
  • NO Couches / Lounge Chairs / Furniture


CAMPING

General Camping for the weekend is included in the cost of your ticket. You will be camping in the Australian wilderness for 3 - 4 nights under the stars, so ensure you pack enough supplies to be comfortable for your stay. Decorating your camp with battery powered or solar fairy lights, camp flags and drapes will make finding your camp at night much easier, plus it adds to the ambiance and vibe of your area, the prettier the better!

Here is a suggested packing list for your campsite.

  • Tent & Comfortable Bedding
  • Sleeping Bag / Warm blankets
    (it can get cold at night due to the high altitude at the venue)
  • Battery or Solar Powered Fairy Lights
  • Camp Shelter
  • Cooler / Esky / 10-20 Litre water dispenser
  • Picnic Blankets, Ground mats, cushions, deck chair
  • Baby / Wet Wipes
  • Garbage Bags
  • Small Boom Box
  • Ear Plugs (a must if you are a light sleeper)

GENERAL FAQ

REL Packing Check List

Not sure what to bring. We have you covered with this extensive Rabbits Eat Lettuce packing checklist to ensure your experience is as fun and comfortable as possible!

* Tickets printed or downloaded to your device
* Valid Government Issued Photo ID
* Cash or bank cards so you can load money onto your RFID wristband
* Party Clothes / Costumes / Body Paint / Bio Glitter
* Battery powered LED Lights / L Wire to light up your costumes & Decorate your camp
* NO DOOF STICKS / TOTEMS with DRUG/KETA memes or offensive content. If you do want to bring a totem make it creative, three dimensional and interesting. NOTE: We have ZERO tolerance for drug references /drug memes on totems or (Doof Sticks) promoting illegal behaviour. Our security reserve the right to confiscate any totem that does not fit with the ethos of REL.
* Camp Flag so you can find your way back to camp
* Boom Box / Portable Speaker
* Tent & Comfortable Bedding, Air Mattress
* Warm Blankets & Pillow (It will get cold at night)
* Camp chair or ground matts and cushions
* Tarps or Gazebo for Camp Shelter
* Large 10L – 20L Water container for your camp
* Reusable water bottle
* Yoga Matt
* Swimmers / Bikini / Inflatable Floatie
* Any required medication 
* Sunscreen 
* Toiletries & Towel
* Baby / Wet Wipes
* Insect repellent
* Esky / Cooler and snacks 
* Flashlight
* Ear plugs
* A warm jackets (It will get cold at night)
* Clothes for hot and cold weather  
* Extra pairs of socks
* Shoes
* Hat

First Aid & Patron Safety

We have employed highly trained paramedics and first aid staff to provide 24 hour medical care to our patrons while at the festival. If you or your friends have any injuries or health problems during the event please attend first aid to be treated. All matters are treated with confidentiality and respectfully. We have also employed a highly capable and caring security team who’s number one priority is patron safety, if you see any trouble or need assistance please communicate with our security staff directly. Their number one priority is keeping you safe.

Police

We support the efforts of the QLD Police in ensuring the safety of Rabbits Eat Lettuce patrons and broader community. Police will have an increased presence on public roads around the event and will attend the event from time to time. Police WILL conduct vehicle searches, RBT and Swab testing!

Community Relations

We are appreciative of the host community and are lucky to call it home for Rabbits Eat Lettuce. Please ensure that you are polite and friendly when passing through the local towns on the way to the festival. Please also support local businesses by shopping for supplies, meals and accommodation when traveling to/from REL. You are ambassadors for the festival and your good behaviour and attitude will ensure that the community continues to offer their support.

ATM Facilities

There will be an ATM located at the event so you can load cash onto your RFID wristband.

Phone Reception

At REL it is time to unplug from the digital and sink into the magic moment. Best to leave the phone in your car and just have fun! 

However for emergencies, the venue has some limited Telstra phone reception on the top of the hill of the general campground.

Sneak-ins Policy

We work so hard all year and invest so much LOVE into this festival for everyone to enjoy. We have a ZERO tolerance for sneak-ins. If you are caught trying to sneak into the event or sneak your friends into the event you will be removed from the venue and possibly charged with trespassing.

Anyone found sneaking into the event WILL BE BLACK LISTED from all future events (including if you are caught trying to smuggle / sneak your friend into the event).

If you let someone hide in your vehicle, attempting to sneak them in, you and your car load of friends will be spending Easter Weekend elsewhere.

If your finances are tight, we highly suggest you apply to volunteer at the festival or to be involved in one of the creative programs.

Make sure to apply early, as places are limited. If you have good energy and vibes to contribute we will find a place for you xo

[APPLY TO VOLUNTEER NOW]

Is Rabbits Eat Lettuce suitable for Children

While we do allow parents to bring their children, we are confident you will have a better time if you book in a baby sitter or Grandma for the weekend so you can let your hair down and get some much needed R&R and remember what it is to be young and free again. Let's be honest, this is probably better for you and better for your children. REL does not provide any entertainment or activities for children.

That being said, if you do decide to bring your minor dependent child you MUST accompany them at ALL times.

Can I swim in the lake ?

Yes of course, bring your swimmers and inflatable flamingo friends for splashing around! We'll have lifeguards stationed at the water's edge during daylight hours, and ask that you refrain from swimming after dark for your own safety. Children must be supervised in the water at all time.

What does leave no trace mean ?

Leave your campsite just as you found it (a patch of clean grass). Plan ahead to bring home everything you bring in. An empty Esky makes the perfect place to pack your rubbish when leaving the event.

We will be collecting recyclable cans & bottles to donate to a local charity, so please drop this at our recycling drop off points.

However , It is your responsibility to bring your trash/landfill home after the event. and recycle what you can. Please do your part to keep our playground tidy during the event. Use the Bins provided. If you see people tossing litter on the ground kindly remind them where the bins are. Set a good example. Leave it Better. Leave it Beautiful! 

Are there bus options available to travel to Rabbits Eat Lettuce?

Yes, we have a variety of bus travel options available on our ticketing page. Busses depart from Brisbane Airport & Brisbane CBD (Roma Street Station).

Campground Helper Huts?

Our Helper Huts are at the heart of each campground. They are a central meeting point, manned 24 hours a day with a team of staff and volunteers who are there to assist you with whatever you may need during your time at Rabbits Eat Lettuce!

They will be stocked with drinking water, sunscreen, band-aids, garbage bags and can radio for any essential event service if required (medical/security/fire).

Helper Huts work in conjunction with our Crowd Care team. If you need assistance at any point throughout the event, please approach a friendly member of the Crowd Care team or Security, or visit any of the Helper Huts or Info Booth and our team will do their best to assist you!

Can I camp with my car ?

Yes, you will be able to park your car at your campsite. All standard vehicles require a vehicle pass to enter the venue which can be purchased at the front gate on arrival for $50.

Large vehicles such as busses, (Car + Caravan) or Motorhome will be required to purchase an oversized vehicle pass for $100 on arrival.  

Make sure you DO NOT park on marked campground roadways or your car will be towed at your expense.

Can I bring my Caravan or Motorhome?

Yes, you sure can. You will be able to park your campervan or motorhome in General Camping at your campsite. Generators are NOT permitted at the event so if you require power you will need to purchase a powered RV site.  [Book a Powered RV Site]

Large vehicles such as busses, (Car + Caravan) or Motorhome will be required to purchase an oversized vehicle pass for $100 on arrival.  

Make sure you DO NOT park on marked campground roadways or your car will be towed at your expense.

Can I decorate my Camp?

Most definitely! Decorating your camp with pretty battery powered or solar lights, flags and drapes makes finding your camp at night so much easier, plus it adds to the ambiance and vibe of your area, the prettier the better! We will be giving prizes away for the best camp setups at the festival.

Are there hot showers available?

Yes. There is a shower block located in general camping which will cost $2 per minute for hot showers.

The coin operated showers only accept $2 coins, so stock up before you leave town so you have enough for the whole weekend.

If you do not want to pay for showers, a watering can makes a good camp shower and you can take turns to wash your friends xo

What accommodation options are available ?

Rabbits Eat Lettuce is a camping festival, so bring your tent to set up in the general campground.

If you would prefer something a bit more luxury or don’t own any camping gear here are your options:

Powered RV / Caravan Sites (5m x 7m)

We have powered sites available for Motorhomes or Caravans. Includes enough room for your camper as well as a 2.4m wide annex. Power supplied so you can power your caravan appliances for the duration of the event. Reserved Powered RV Sites include an Oversized Vehicle Pass. ($590)

Rabbits WOW Tents Glamping Area

Choose from a variety of canvas bell tents or smaller scout tents with bedding packages available. Reserved camping and parking. (Starting at $220)

Glamping / RV customers will enjoy the following perks

- Prime Camping Location close to the event
- Communal shaded chill-out area with pamper area including mirrors, chairs and table & phone charging
- Friendly Check-in reception team with staff onsite throughout the festival
- Dedicated Toilets & Free Showers

BOOK NOW

Under 18s  | Minors

Anyone under the age of 18 MUST arrive with a legal parent or guardian. No exceptions. So if you really want to come you better twist your dads/mums arm and bring them to the Doof.

Market Village

Our market village will have a wide range of healthy food options and delicious drinks. We have carefully selected the best market food stalls to cater for all dietary requirements. There will also be handmade clothing, jewellery and circus toys sold in the village.

Ice will be sold on site. The cost will be $10 per bag. We know this is a little on the pricey side, but transportation, storage and electricity required to keep ice cold for 4 days is quite expensive! And the event is BYO so that helps save money.

Vehicle Pass

In an effort to promote car pooling and reduce the amount of traffic on the roads, reduce green house emissions and reduce overall vehicles on site all vehicies will require a vehicle pass to enter the venue.

STANDARD VEHICLE PASS

Standard sized vehicles (Cars, SUV, Van, Sedan, Hatch) will cost $50 fee per vehicle that enters the festival gates.

OVERSIZED VEHICLE PASS 

Large vehicles such as busses, (Car + Caravan/trailer in tow) or Motorhome will be required to purchase an Oversized Vehicle Pass for $100 on arrival.

The revenue raised by this fee will help us improve the venue roads and employ traffic/campground management during the event. Motorbikes are exempt of the Vehicle fee.

Wristbands

When entering the Festival Gates you will be given a wristband, which will be your passport for the event. It is your responsibility to wear this wristband at all times. If your wristband is damaged or comes off please bring it to the info booth for a replacement. Security will be monitoring patrons and anyone found without a wristband will be escorted from the venue & Blacklisted.

Treat your wristband like CASH. If you loose your wristband you will need to purchase a new ticket at full price for a replacement wristband. It is your responsibility to keep your wristband safe.

Your Wristband is also your Pay-pass RFID Festival Wallet at the event. When you arrive you will be able to load money onto your wristband to use at the market stalls. You can get a refund of remaining funds (as long as you have more than $5 remaining) after the event by applying for a refund through the online portal, which will be available between the 2nd April - 19th April 2024. If you don't request a refund during this window all remaining funds will be donated to REL Events for future event productions.

CASHLESS RFID Wristbands

Your Wristband is your Paypass RFID Festival Wallet at the event. So you don't have to worry about loosing cash and you can slip into those sexy leggings, because who needs pockets! 

All Market Vendors in the Market Area will be accepting payments through our Cashless RFID Wristband System.

To spend money in the market area on Food, Drinks or Merch head over to the Wristband Top Up Station and load money onto your wristband with either cash or Eftpos/Credit Card.

You can get a refund of remaining funds (as long as you have more than $5 remaining) after the event by applying for a refund through the online portal, which will be available between the 2nd April - 19th April 2024. Any amounts less than $5 & any unclaimed funds will be donated to Rabbits Eat Lettuce and will assist us in throwing you an epic party every year!

It's my birthday during the event, can I get a discounted ticket?

We can't wait to celebrate with you. We'll be offering discounted birthday tickets on the front gate. You must present an Australian Government issued photo ID or a Passport and bring $200 cash on arrival for your discounted birthday ticket.

When do Ticket Gates / Box Office Open & Close each day?

Thursday: 9am - 10pm
Friday:      9am - 10pm
Saturday:  10am - 8pm
Sunday:    10am - 8pm

Please ensure you plan your travel to ensure you arrive within these Gate Open Hours.
If you arrive outside these hours you will NOT be able to enter the festival. You will need to wait until the following day when gates open.

Where can I go if I need assistance during the festival ?

Your campground Helper Hut will be staffed 24 hours a day and will be located near the toilets and showers in your campground. Our Crowd Care team will also be roaming the campgrounds, and are able to assist in a variety of different situations.

Located closer to the main event arena, the Info Hub and the Medical Tents are the best point of contact if you need assistance. The Security, Crowd Care and Medical teams will also be roaming within this area. If you need help during the event don’t hesitate to approach our security or staff and they will do their best to assist you.

Lost & Found

If you find someone’s valuable item please bring it to the Info Hub in the event area and our staff will record it in our register and keep it safe for the owner. If you loose an item please head to the Info Hub to check if it has been handed in

Is REL a BYO event ?

Yes, you are allowed to bring a responsible amount of alcohol into the event and campground. A reasonable amount of alcohol is considered 1 x 700ml bottle of spirits or 1 carton of beer per person.

However NO GLASS is permitted, so ensure you purchase drinks in cans or decant any spirits or wine into plastic or metal bottles. Do not bring excessive amounts of alcohol. Security will confiscate any alcohol in glass bottles. You will NOT have the opportunity to decant your drinks at the entry gate, so this must be done BEFORE you arrive.

Is there drinking water available onsite?

Yes. We have installed water bottle refill taps around the campground (located at the amenity blocks) and at each entertainment stage in the event area. Bring your reusable drink bottle to refill with free drinking water all weekend.

Does the REL2024 festival have noise restrictions ?

We have enlisted the services of an experienced Acoustic Engineer to conduct noise terrain modelling and provide us with an acoustic assessment and noise management plan for the venue.  We have approval from council to run our main stages until 2am, while still complying with the sound conditions set in our event permit.

There will be after hours stages and smaller late-night entertainment running at lower volumes late into the night and some through to sunrise on select nights.

Without real world testing it is not possible to run our main stages later than 2am while adhering to the Permit Noise conditions.  Please understand we are doing what we can to ensure we can operate the event lawfully and without causing a disturbance to local residents to ensure we can keep operating at this venue for years to come.

Main stages: 12pm – 2am
Reduced Volume After hours Stages: 2am – 6am/4am

Following the 2024 event, after we have the opportunity to collect real world sound data from the event, we may be able to make the case to apply for extended run times of our main stages in the future, however we want to ensure we do not jeopardise this opportunity to establish a permanent venue for Rabbits Eat Lettuce. We hope you understand and will support our efforts and come along to our 15th Anniversary & what is sure to be the best Rabbits Eat Lettuce to date!! xoxo

Will there be Alcohol & Drug Swab Testing available onsite ?

Yes. BMF will be providing private alcohol breath testing and drug swab testing so you can test your self to ensure you are safe to drive before leaving the venue. There will be a heavy police presence on local roads surrounding the event. Expect you will be checked. Ensure you drive sober and well rested when traveling to & from Rabbits Eat Lettuce.

TICKET FAQ

TICKET FAQs

When will I receive my tickets?

Tickets are sent via email from Humanitix immediately when you complete your purchase at the online checkout. You may also download or view your ticket on purchase from the confirmation page. If you don't see your tickets in your email inbox make sure you search your spam / junk folder and mark them as important so you receive future updates directly into your inbox. Tickets will be emailed from a Humanitix email address.

What is included with my ticket? When can I arrive?

Depending on if you purchase a Thursday Entry or Friday Entry Pass. Your ticket will grant you entry from 9 am on Thursday or 9am on Friday.

Your Ticket includes free general camping, entertainment & workshops at the event. If arriving by car you will still need to purchase a vehicle pass on arrival at the front gate for $50 for a standard vehicle or $100 for an over sized vehicle.

What if I don't receive my ticket email?

Make sure you check your spam/junk email folder for the ticket email. Search your inbox & spam folders for tix@rabbitseatlettuce.com.au

How do I get a new copy of my tickets

If you can't find your tickets please email tix@rabbitseatlettuce.com.au and request to have your tickets reissued.

What if I show up with a ticket in someone else’s name?

You will be denied entry or need to purchase a ticket on the gate. No exceptions. The name on the ticket MUST match the ID of the person using it at the festival.

Can I buy a ticket for a friend?

Yes, but ensure you use your friends correct name on the ticket.  The name on the ticket MUST match the ID of the person using it at the festival.

If my friend & I are arriving together, can I attach my name to both tickets?

No. Each ticket needs a unique name and email address associated with it. Your friend would need to have their own ticket in their name. Having multiple tickets in your name or account will cause significant delays at the main gate.

Does it matter if there is a different name printed on my ticket ?

REL has a strict names on tickets policy – The name on the ticket MUST match your photo ID! If the names do not match you will not be able to use the ticket.

Name Changes are available until the 20th of September through Rabbts Eat Lettuce until 20th March 2024. the only way to change the name on your ticket is to purchase a Name Change and contact tix@rabbitseatlettuce.com.au

If you need to process a name change because you want to give the ticket to a friend, please follow the below steps:

The process to change a name on your ticket is:

1) Purchase a Ticket Name Change product for $30 from our Ticket Check out page.

2) Once you have purchased the name change product, Email us at tix@rabbitseatlettuce.com.au with the order number for your Name Change Product, Your original Ticket Order number, the name on your original ticket and the persons full name & email  you wish to transfer your ticket too.

You MUST email us using the same email you originally used to purchase your ticket or your request will not be actioned.

3) Once we cross check your ticket against your email we will change the name on your ticket to the name you requested and re issue the ticket with the correct name to the new ticket holders email.  

4) Your Ticket is now in the new persons name and can not be used by you.
__________________________

NOTE: REL is No Longer be accepting any tickets that are sold / purchased / transferred on the TIXEL System (after the 11th February).

DO NOT exchange funds for Rabbits Eat Lettuce tickets with strangers on social media, gumtree or on TIXEL. Sadly ticket scams and scalping has increased significantly online and we are NO LONGER able to validate TIXEL tickets. Please beware of scammers and scalpers. Only purchase tickets directly through Rabbits Eat Lettuce (via Humanitix) or from a trusted friend. Our Ticket Scanner machines  display the correct name on the ticket so if you purchased a scam ticket from a 3rd party you will be denied entry.


From Monday 12th February 2024 any ticket name changes MUST be done through the Humanitix System which our staff will action once you purchase a name change from the ticketing check out. The name change will cost $30 per ticket to cover our admin costs.


What is included in my ticket ?

Your ticket provides access to the festival between 9am and 8pm on the corresponding day of ticket you purchased. It includes general camping on site as well as access to all entertainment and workshops for the duration of your stay at the event. The festival program will finish on Sunday evening and all vehicles & patrons must vacate the site by Monday midday.

Vehicle passes will need to be purchased separately at the front gate on arrival.

What happens in the event of a cancellation?

If the festival is rescheduled or postponed your ticket will be automatically transferred to and honored for the rescheduled festival dates.

I’ve lost or don’t have my photo ID will I still be able to use my ticket for entry?

Legal photo ID is a mandatory item you need to get your wristband. Gate staff and security reserve the right to not permit entry if Legal ID is not supplied. A photocopy of ID is not sufficient.

I’m local to the Warwick area. Do you offer a Locals Discount?

We are pleased to offer a 20% Locals Discount for people that live in the 4370 Post Code.

To apply for a local discount email us at info@rabbitseatlettuce.com.au with the subject LOCAL DISCOUNT and send us a photo copy of your drivers license that shows the 4370 postcode on your license. (TBA)

We will email you a special local discount code so you can purchase a ticket with the locals discount.

If I can’t make it to the festival, can I return my ticket for a refund?

NO, all tickets are NON-refundable.

If you need to process a name change because you want to give the ticket to a friend, please follow the below steps.

The process to change a name on your ticket is:

1) Purchase a Ticket Name Change product for $30 from our Ticket Check out page.

2) Once you have purchased the name change product, Email us at tix@rabbitseatlettuce.com.au with the order number for your Name Change Product, Your original Ticket Order number, the name on your original ticket and the persons full name & email  you wish to transfer your ticket too.You MUST email us using the same email you originally used to purchase your ticket or your request will not be actioned.

3) Once we cross check your ticket against your email we will change the name on your ticket to the name you requested and re issue the ticket with the correct name to the new ticket holders email.  

4) Your Ticket is now in the new persons name and can not be used by you.

__________________________

NOTE: REL is NOT ACCEPTING any tickets that are sold / purchased / transferred on the TIXEL System and is not able to validate  (after the 11th February).

DO NOT exchange funds for Rabbits Eat Lettuce tickets with strangers on social media, gumtree or on TIXEL. Sadly ticket scams and scalping has increased significantly online and we are NO LONGER able to validate TIXEL tickets. Please beware of scammers and scalpers. Only purchase tickets directly through Rabbits Eat Lettuce (via Humanitix) or from a trusted friend. Our Ticket Scanner machines  display the correct name on the ticket so if you purchased a scam ticket from a 3rd party you will be denied entry.

When does Ticket Gates / Box Office Open & Close each day? Can I leave a ticket at the gate for a friend?

Thursday: 9am - 10pm
Friday:      9am - 10pm
Saturday:  10am - 8pm
Sunday:    10am - 4pm

No, you can't leave a ticket at the gate, because this creates an unreasonable administration issue for the gate staff and delays processing of other patrons.

What if I forgot to bring my ticket?

If you forgot to print off your E-Ticket you will still gain entry. We are able to find your ticket using your Photo ID however this process will take some time so expect a long delay gaining entry for you and your friends.

To be courteous to everyone else please print out or save your ticket with the QR Code to your phone so we can scan it.

If you bought a hard copy ticket and forgot it you will need to purchase a new ticket as we will not be able to verify this.

Will there be tickets at the gate?

NO > Due to limited venue capacity this event will sell out.

Does my ticket include a car pass?

No. All vehicles entering the venue will need a vehicle pass which can be purchased from the front gate on arrival.

STANDARD VEHICLE PASS

Standard sized vehicles (Cars, SUV, Van, Sedan, Hatch) will cost $50 fee per vehicle that enters the festival gates.

OVERSIZED VEHICLE PASS 

Large vehicles such as busses, (Car + Caravan/trailer in tow) or Motorhome will be required to purchase an Oversized Vehicle Pass for $100 on arrival.

The revenue raised by this fee will help us improve the venue roads and employ traffic/campground management during the event. Motorbikes are exempt of the Vehicle fee.

Do you offer payment plans / lay-buys?

You can pay off your ticket using ZIP PAY. Just Select that option when checking out your tickets. This will require you to sign up for an account with ZIP which is a 3rd party credit company. Your ticket will be issued and you will be required to pay off your ticket through the ZIP process.

We recommend creating a ZIP PAY account before completing the ticket checkout if you want to purchase your ticket with a payment plan.

Can I on-sell or change the name on my ticket?

REL has a strict names on tickets policy – The name on the ticket MUST match your photo ID! If the names do not match you will not be able to use the ticket.

Name Changes are available until the 20th of September through Rabbts Eat Lettuce until 20th March 2024. the only way to change the name on your ticket is to purchase a Name Change and contact tix@rabbitseatlettuce.com.au

If you need to process a name change because you want to give the ticket to a friend, please follow the below steps:

The process to change a name on your ticket is:

1) Purchase a Ticket Name Change product for $30 from our Ticket Check out page.

2) Once you have purchased the name change product, Email us at tix@rabbitseatlettuce.com.au with the order number for your Name Change Product, Your original Ticket Order number, the name on your original ticket and the persons full name & email  you wish to transfer your ticket too.

You MUST email us using the same email you originally used to purchase your ticket or your request will not be actioned.

3) Once we cross check your ticket against your email we will change the name on your ticket to the name you requested and re issue the ticket with the correct name to the new ticket holders email.  

4) Your Ticket is now in the new persons name and can not be used by you.
__________________________

NOTE: REL is No Longer be accepting any tickets that are sold / purchased / transferred on the TIXEL System (after the 11th February).

DO NOT exchange funds for Rabbits Eat Lettuce tickets with strangers on social media, gumtree or on TIXEL. Sadly ticket scams and scalping has increased significantly online and we are NO LONGER able to validate TIXEL tickets. Please beware of scammers and scalpers. Only purchase tickets directly through Rabbits Eat Lettuce (via Humanitix) or from a trusted friend. Our Ticket Scanner machines  display the correct name on the ticket so if you purchased a scam ticket from a 3rd party you will be denied entry.


From Monday 12th February 2024 any ticket name changes MUST be done through the Humanitix System which our staff will action once you purchase a name change from the ticketing check out. The name change will cost $30 per ticket to cover our admin costs.


RABBITS EAT LETTUCE 2024 - TICKET TERMS & CONDITIONS

By purchasing this ticket to the Festival, you agree to be legally bound by the Full Terms & Conditions including but not limited to the following:

All participants under the age of 18 must arrive with a legal guardian over the age of 18. You must be 16 years or older to use this ticket. You must arrive with valid Australian Government Issued photo ID or Passport & one other form of identification (bank card, medicare card, school ID card etc).The General Admission Friday Entry ticket grants entry into the Festival Campgrounds from 9am Friday 7th April 2023 - 12 noon 10th April 2023. If you have purchased a Thursday Entry (Early Entry Ticket), this grants early entry from 10am on Thursday 6th April 2023.

RABBITS EAT LETTUCE Music Festival (“Festival”) is presented by REL Events Pty Ltd. (ABN 16 168 832 657) (“Promoter”). This ticket is sold subject to the Promoter’s terms and conditions of sale and entry.


Rabbits Eat Lettuce - Standard Ticket Terms & Conditions

1. No Refunds will be offered under any circumstance.

Unless the Festival is cancelled entirely, you shall not be entitled to a refund or exchange of your ticket under any circumstance, including due to artist line-up changes, venue changes, date changes, adverse weather conditions or a change in your personal circumstances.

ALL SALES ARE FINAL. NO REFUNDS WILL BE GRANTED FOR ANY REASON. FESTIVAL DATE AND VENUE SUBJECT TO CHANGE. ALL RIGHTS RESERVED. IF THE FESTIVAL FOR WHICH THIS TICKET IS ISSUED IS RESCHEDULED OR CANCELLED, THE TICKET HOLDER SHALL NOT BE ENTITLED TO A REFUND EXCEPT AS OTHERWISE REQUIRED BY LAW. INSTEAD, THE HOLDER SHALL HAVE THE RIGHT, EXCEPT AS OTHERWISE PROVIDED, (1) IF THE FESTIVAL IS RESCHEDULED TO A DATE AND TIME WITHIN TWELVE MONTHS OF THE DATE AND TIME ORIGINALLY SCHEDULED, TO USE THIS TICKET TO ATTEND THE EVENT AT THE RESCHEDULED DATE AND TIME, OR (2) IF THE FESTIVAL IS NOT RESCHEDULED WITHIN TWELVE MONTHS OF THE DATE AND TIME ORIGINALLY SCHEDULED, TO EXCHANGE THIS TICKET TO ANOTHER EVENT THAT IS DESIGNATED BY MANAGEMENT AS THE OFFICIAL REPLACEMENT EVENT FOR THE CANCELLED FESTIVAL.

This ticket is not subject to any refund, bears no cash value, and is not redeemable for cash. Artists & set times are subject to change without notice. This ticket is not subject to exchange except as expressly provided above. If issued as a complimentary ticket, this ticket is not exchangeable or redeemable for another ticket to any other event or performance or for any other consideration, monetary or otherwise. Tickets obtained from unauthorised sources may be counterfeit and worthless.

Tickets cannot be replaced if lost, stolen or destroyed, and are valid only for the event for which they are issued. It is unlawful to reproduce this ticket in any form.

PURCHASER AGREES NOT FILE A CHARGEBACK OR ANY TYPE OF PAYMENT REVERSAL FOR ANY REASON.

2. Lost, stolen or damaged tickets will not be replaced. Treat this ticket like money.

3. Tickets only provide access to areas at the Festival indicated by signage.

4. You must remain within set Festival boundaries. Persons found outside the boundaries will be considered trespassers and subject to prosecution.

5. Official wristbands are to be worn at all times. If you do not wear a wristband, you will be escorted off site.

6. You must observe Festival arrival and departure times, as posted on Festival website.

7. The Promoter reserves the right to vary advertised Festival artist line-ups, ticket prices, dates, times, amenities or other Festival particulars as necessary.

8. You must follow the direction of Festival security and staff at all times.

9. Community standards of behaviour are expected at all times during Festival. The Promoter reserves the right to refuse entry to or remove any Patron from the Festival for inappropriate, dangerous or illegal behaviour.

10. Unauthorised photography or use of recording equipment is prohibited.

11. A TOTAL FIRE BAN is in operation for the entire duration of the Festival. No naked flames, campfires or candles allowed.

12. All vehicles & persons are subject to a search by event security upon entry. Any prohibited items will be confiscated and entry possibly refused (please see a full list of prohibited items on the website).

13. GLASS of any kind, PETS (except guide dogs), Illegal, dangerous or menacing items; motorised vehicles (other than cars); pyrotechnics, fire crackers, sparklers and flares and weapons are strictly prohibited at the Festival.

14. No illegal substances are permitted; soliciting illegal substances will result in removal from the event and possible criminal charges.15. You agree to act responsibly at the Festival and pack for all weather conditions.

16. You acknowledge and agree the land the Festival is staged on is an inherently dangerous place that may contain various obstacles, risks and dangers, both known and unknown, natural and man made which may result in loss or damage to your property; personal injury or even death. Knowing this to be the case, if you choose to attend the Festival, you agree that you do so at your own risk, waiving and foregoing all rights to make claims against the Promoter for any loss or injury you may suffer there.

17. This ticket is a revocable license and may be revoked at any time for any reason without compensation. Your use of this ticket confirms your agreement to these terms.

18. All vehicles entering the venue will need a car pass, which can be purchased at the entry gate for $50.